Get fresh loyalty statistics on shopping personalities and factors driving loyalty from our 2019 Retail Customer Loyalty Study.

Customer loyalty is on the rise — but don’t take it for granted! One-third of customers still prefer to shop around. In this follow-up to last year’s breakthrough study, we provide vital insights to inform and guide your organization’s loyalty initiatives, including:

  • Year-over-year loyalty statistic comparisons
  • How the factors that create and maintain loyalty have changed since last year
  • How demographics affect loyalty drivers in 2019
  • Which retailers are winning at loyalty today — and why
  • 3 consumer shopping personalities that impact your stores every day

Fill out this short form to get your white paper!