Call it what you want, it’s all about creating long-term, profitable customer relationships. And that’s our passion.

We are an award-winning, full-service customer relationship marketing agency specializing in retail and financial services. Our passion is leveraging actionable data analytics and customer insight to drive engagement and sales — helping our clients retain, grow and nurture their customer relationships.

We offer a unique blend of market-ready initiatives to meet tight budgets and timelines, as well as custom-designed programs and strategies to fit your unique needs. Our team is committed to learning about your specific challenges and goals so we can truly add value on your journey to success.

Marketing Services & Capabilities

Strategy Development

Marketing Strategy

Not only do we believe that strategy comes first, but we are also committed to building it upon a foundation of innovative data, analytics and research to increase your acquisition, activation, engagement, retention and ROI efforts.



Our rigorous QA process ensures that whether a communication is deployed, printed, mailed, posted or launched, all of the Ts are crossed and the code is checked. We know there are no second chances after hitting Send.

Value-Added Content

Value-Added Content

Our custom-developed content blends journalism, advertising and direct response tactics to create messages that provide value to customers — keeping awareness, response and retention high. More than 80 percent of consumers say that articles like this help them decide whether to make a major purchase.

Customer Data, Analytics & Research

Customer Data, Analytics & Research

Today’s marketing environment requires continuous innovation. Which is why we constantly refine our clustering and modeling techniques, search for new data sources — including multi-sourced data — test new research methodologies and zig where we once zagged.

Targeted Multi-Channel Communications

Targeted Multi-Channel Communications

Our creative team brings a strategic approach to everything they do, whether it’s email or print, social posts or banner ads. A laser focus on the audience and message, combined with innovative approaches and a no-fear attitude produces compelling communications designed to drive behavior.

Technology Sourcing & Implementation

Our experts can act as an extension of your team, tackling the heavy lifting that occurs during a loyalty, CRM or email solution search and implementation.

Retail Marketing Services & Capabilities

Financial Marketing Services & Capabilities

Featured Case Studies

Email Best Practices Yield Higher Open Rates, Profits

Content Survey Insights Refine Content Relevance — and Double the Clicks

Filling a gap in the loyalty staff line-up.

CCG Interactive Loyalty Assessment Tool

How does your loyalty program stack up to the competition? Spend five minutes with our interactive assessment tool to find out — and identify strengths and opportunities for improvement.

Retail & Financial Marketing Blogs

March 14, 2018, in CCG Financial Marketing Blog

Financial Real Estate News & Statistics

Enjoy insider insights with this quick snapshot of key housing market data based on our proprietary research and analysis. Plus, get quick tips on what it all means to lenders.... Read More
March 13, 2018, in CCG Retail Marketing Blog

CRM Retargeting

An inside look at what it is and how to use it to re-engage customers — and increase conversions. In the increasingly data-driven world of retail marketing, delivering the right... Read More
February 26, 2018, in CCG Retail Marketing Blog

CRM Activities to Review & Refresh in 2018 – Plus Examples

Use this checklist to perform your own “100,000-mile CRM tune-up” — and keep your roadmap on track for high performance. By Sandra Gudat, President/CEO Retail leans toward being reactive by... Read More

Let’s see how CCG can help you!