It’s no secret that the real estate market goes boom and bust — and mortgage portfolios tend to go with them. Unfortunately, we’re entering a bust cycle. The good news is, you can use these six mortgage marketing strategies to energize interest in your home loan products.
The more products a customer has with your bank, the more likely it is that they’ll remain a loyal long-term customer. Try these 10 tips for cross-selling products in banks to gain higher retention and profits.
Get proactive with your CRM activities! Use this checklist to review the essentials, discover advanced ideas — and give your CRM a tune-up that puts performance into high gear this year.
Seventy-two percent of loyalty and rewards program managers have experienced loyalty program fraud — and losses from these scams have been estimated at $1 billion. Help protect your company and your customers with these loyalty fraud detection tips and prevention strategies.
The Walmart+ loyalty program, plus the Walmart CRM, customer service and customer experience strategies have built the kind of customer loyalty any retailer would envy. We dissect the retailer’s approach to glean insights on how these factors continue to drive Walmart customer loyalty success.
Most consumers plan to continue the digital banking habits they developed during the pandemic — making it harder to create strong, personal relationships. These data-driven strategies can help you create personalized digital banking experiences that increase engagement, retention and ROI.
Along with their enormous size, Amazon and Walmart similarities include intense customer loyalty. We pulled from our Retail Customer Brand Loyalty study to see what consumers love about these retailers — and which one is winning the loyalty war.
Loyal customers spend more, shop more and advocate for your brand. Here’s what you need to know increase your customer loyalty, including how to leverage customer loyalty programs.
Using content to build customer loyalty is especially important in today’s highly competitive marketplace, where retailers need to build emotional connections to strengthen relationships. These strategies and tactics can help.
With shopping behavior changed (perhaps permanently) due to the pandemic, how can retailers increase sales without discounting? Try these creative ways to improve retail sales and help boost profits while maintaining margins.