Is your loyalty program best in class or merely so-so? How does it stack up to other retail loyalty programs? Is it reaching its full potential and delivering all it could in terms of customer retention, advocacy — and profits?
Find out in a mere five minutes by taking Customer Communications Group’s loyalty assessment. We’ll show you whether you have the ammo to sing your program’s praises from the rooftops (or to your CEO) — or give you recommendations you can implement to help push your program to new heights (go ahead, tell the CEO they’re YOUR ideas!).
It will only take you a few minutes to complete, and you’ll be able to print out a report of your personalized results. Please do not use the back button during this assessment.
Ready? Let’s get started!
What is the approximate age of your loyalty program? (Select one)