Join our team!

If you’re passionate about helping clients boost their bottom lines by building better, stronger, longer-lasting customer relationships, we’d like to hear from you. If you understand CRM, customer loyalty and retention, direct marketing, custom content, interactive communications, social media and analytics, that’s worth extra points.

Work and laughter should come in equal measure …

This is how we roll at CCG. How about you?

If you believe that work and laughter should come in equal measure, and you think khaki shorts make better career wear than a three-piece suit, then you just might be our kind of person.

CCG is a customer relationship marketing agency focused on loyalty, retention and direct marketing using electronic and print channels. We get goose bumps over talented, driven individuals who enjoy pushing themselves to new heights of excellence — and who can reach out to help their colleagues get there, too.

As such, we believe in personal growth and ongoing training opportunities. We’re jazzed about star soloists who also make dependable team players and those who aren’t too wrapped up in the fine lines between “my job” and “someone else’s job.”

We offer competitive compensation packages, including profit sharing. And when we achieve our “stretch goals,” the whole agency takes off on a team-building trip to exciting destinations like Mexico, Jamaica and the Dominican Republic!

Current Openings

Coder / Developer

We’re seeking a go-getter who isn’t afraid to take on new challenges while ensuring that every “i” is dotted and every “t” crossed. As a small agency specializing in Customer Relationship Management (CRM), we pride ourselves on being nimble, innovative and ever-evolving. If you’re looking for variety in a fast-paced and fun environment and are deadline driven — let’s talk!

Qualifications:

Job responsibilities include the development, coding, testing and deployment of emails, e-newsletters, microsites and the company website, in addition to online ads, forms, polls, banners and other interactive elements. This position works closely with Copywriters, Creative Directors, Account Managers and clients.

  • Strong coding skills for both email and web development.
  • Proficiency in HTML, CSS, PHP, Javascript, Perl Script and JQuery.
  • MySQL, database management and e-mail deployment applications a plus.
  • Must be able to hand code.
  • Must have a strong understanding of cross-browser compatibility and discrepancies in email-client HTML rendering.
  • Up-to-date knowledge of industry standards and best practices for website and email development.
  • Software design skills include Dreamweaver, Photoshop, and Illustrator.
  • Ability to successfully manage multiple projects simultaneously and NEVER miss deadlines.
  • Scrupulous attention to detail, plus troubleshooting/problem-solving skills.
  • Ability to maintain exacting code management standards — i.e., fast, maintainable code, not clever code.
  • Knowledge of search engine optimization strategies and best practices.
  • Ability to effectively and professionally communicate verbally and in writing with team members and clients.
  • Ability to aid in creating and delivering proposals and presentations.
  • Experience with online polls and direct response.
  • Experience with online forms and data capture.
  • Experience with Google Analytics.
  • Understanding and implementation of dynamic content and personalization in online communications.
  • Social media applications and usage.
  • Strong team player that can also work independently.
  • Positive attitude.

Extras:

  • Experience using Responsys Interact and/or Epsilon DREAM email service provider a plus.
  • Print design and production using Adobe InDesign.
  • Mobile application development.
  • Agency experience.
  • Solid understanding of direct marketing principles.

Contact: ccgjobs@customer.com with Coder/Developer in the subject line. Please include your resume, samples and salary range.

Project Manager

We’re seeking a go-getter who isn’t afraid to take on new challenges while ensuring that your colleagues have everything they need to succeed in fulfilling that vision. As a small agency specializing in Customer Relationship Management (CRM), we pride ourselves on being nimble, innovative and ever-evolving. If you’re looking for variety and challenges while managing projects from end-to-end and enjoying a fast-paced and fun environment — let’s talk!

Job Description:
The Project Manager is responsible for the daily contact between the agency and one or more client accounts. The Project Manager interfaces with the various internal departments to move things through on behalf of the client. Project Managers contribute to development of strategic marketing plans for their clients. After plans are developed and presented to clients, the Project Manager is responsible for carrying out the plan on a daily basis. This position is responsible for scheduling, billing and account profitability and reports to the Vice-President of Account Management.

Qualifications:

  • 5+ years’ marketing or advertising agency experience.
  • Strong project management skills and experience.
  • Experience in digital marketing, with an emphasis on email.
  • Experience in direct marketing with a keen understanding of marketing data.
  • Bachelor’s degree in marketing or related field.
  • Excellent written and verbal communication skills.
  • Superior computer skills, including MS Office Suite, Internet navigation and e-mail use. Comfort with marketing platforms and HTML coding a plus.
  • Experience in financial and/or retail marketing preferred.
  • Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, managers and colleagues.
  • Ability to calculate figures and amounts such as discounts, percentages, interest, commissions, proportions, and ability to apply concepts of basic algebra and geometry.
  • Experience with workamajig project management tool a plus.
  • Ability to read, analyze and interpret general business journals, and professional journals.

Interested? Please respond to Paul Louderman at ccgjobs@customer.com with Project Manager Position in the subject line.