Join our team!

If you’re passionate about helping clients boost their bottom lines by building better, stronger, longer-lasting customer relationships, we’d like to hear from you. If you understand CRM, customer loyalty and retention, direct marketing, custom content, interactive communications, social media and analytics, that’s worth extra points.

Work and laughter should come in equal measure …

This is how we roll at CCG. How about you?

If you believe that work and laughter should come in equal measure, and you think khaki shorts make better career wear than a three-piece suit, then you just might be our kind of person.

CCG is a customer relationship marketing agency focused on loyalty, retention and direct marketing using electronic and print channels. We get goose bumps over talented, driven individuals who enjoy pushing themselves to new heights of excellence — and who can reach out to help their colleagues get there, too.

As such, we believe in personal growth and ongoing training opportunities. We’re jazzed about star soloists who also make dependable team players and those who aren’t too wrapped up in the fine lines between “my job” and “someone else’s job.”

We offer competitive compensation packages, including profit sharing. And when we achieve our “stretch goals,” the whole agency takes off on a team-building trip to exciting destinations like Mexico, Jamaica and the Dominican Republic!

We are currently in search of an Account Manager

We’re seeking a go-getter who isn’t afraid to take on new challenges while ensuring that your colleagues have everything they need to succeed in fulfilling that vision. As a small agency specializing in customer relationship management (CRM), we pride ourselves on being nimble, innovative and ever-evolving. If you’re looking for variety and challenges while managing projects from end-to-end and enjoying a fast-paced and fun environment ⏤ let’s talk!

Job Description:

The Account Manager is responsible for the daily contact between the agency and one or more client accounts. The Account Manager interfaces with the various internal departments to move things through on behalf of the client. Account Managers contribute to development of strategic marketing plans for their clients. After plans are developed and presented to clients, the Account Manager is responsible for carrying out the plan on a daily basis. This position is responsible for scheduling, billing and account profitability and reports to the Vice President of Account Management.

Qualifications:

  • 5+ years’ marketing or advertising agency experience.
  • Strong project management skills and experience.
  • Experience in digital marketing, with an emphasis on email.
  • Experience in direct marketing with a keen understanding of marketing data.
  • Bachelor’s degree in marketing or related field.
  • Excellent written and verbal communication skills.
  • Superior computer skills, including MS Office Suite, Internet navigation and email use. Comfort with marketing platforms is preferred.
  • Experience in financial and/or retail marketing preferred.
  • Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from clients, managers and colleagues.
  • Ability to calculate figures and amounts such as discounts, percentages, interest, commissions and proportions, and ability to apply concepts of basic algebra.
  • Experience with Workamajig project management tool a plus.

View the full job description: CCG Account Manager

About Customer Communications Group (CCG)

Customer Communications Group is a customer relationship marketing (CRM) agency focused on providing digital and direct marketing to clients in the financial services and retail industries. As a full-service agency, CCG offers integrated, end-to-end expertise, including strategic consulting, database marketing services, CRM program development, direct marketing strategies, digital marketing strategies, customer research, data analysis, data management services, creative execution, content development, production and ROI measurement ⏤ all focused on developing strong, lasting relationships with our clients’ customers. We serve our clientele throughout North America from our corporate headquarters in Lakewood, Colorado.

Interested? Please send a cover letter and resume to ccgjobs@customer.com with Account Manager Position in the subject line.