See how CCG’s 30-plus years of experience has helped companies in a dozen different industries meet — and beat — their loyalty, retention and direct marketing challenges.
- BB&T Bank: Teaching Old Cardholders a New Trick
- BPAA: Who Wants to Go Bowling?
- CareCredit: Moving Inactive Cardholders to Active Ambassadors
- Charming Shoppes: Show, Don’t Tell
- The Children’s Hospital: Tapping Into New Neighbors’ Needs to Build Long-Term Loyalty
- Countrywide Financial: E-News Gets the Clicks, Keeps the Customers
- Einstein Bros Bagels: Customer Research Goes Great with Bagels
- Express: Keeping Up with the Gen Xers
- Fifth Third Bank: Maximize Your Home Equity Portfolio
- The Great Indoors: Defining Trigger Events to Drive Direct Mail
- Hastings Entertainment: Customer Segmentation & Marketing Intelligence
- Hibernia National Bank: Looking Out for the Little Guy
- IBM: Timing Is Everything
- Macy’s: Breaking Ground With the President’s Club
- Home Equity: Segmentation and Customization Trump One-Size-Fits-All Offers
- Mellon Bank: Conservative bankers show their softer side.
- Insurance Company: Trigger Communications Help Sell More Policies
- MGMA: Understanding Your Customers’ Past Behaviors to Inform Future Marketing Efforts
- Nordstrom: Where Customers Just Expect More
- Midwestern Bank: Using Newsletters to Build Loyalty and Profits
- Outdoor Retailer: Customer Research Drives Program Redesign
- Talbots: The Journey to Re-launch Classic Awards
- Payless: Delivering the Case for CRM
- Universal Studios Florida: Universal Goes Universal
- PETCO: Stimulating and Rewarding Best Customers
- Wachovia Bank Card Services: Hey, Direct Mail Works
- Pier 1 Imports: Destination Revitalization
- Rainbow Rewards: Data Meets Creative to Score Loyalty Points
- Regional Bank: Direct Mail Increases Results 25%
- Regional Department Store: 125-year-old Gets a Makeover
- SouthTrust: Direct Mail + B2B = A Winning Formula
- PacifiCare of Colorado: Required Reading
