CCG Media
ABOUT CCG CRM PULSE STRATEGY CREATIVE RESULTS INDUSTRIES
Interactive Marketing

Interactive Marketing

To some agencies, interactive marketing is a whole different animal. To CCG, it’s simply another part of the complete CRM picture. We understand that different consumers respond better to different media and that you make the greatest impact by delivering your message through multiple channels. For us, then, Web sites, e-newsletters, direct e-mail and online surveys present a strategic complement to your print CRM efforts.

But we also realize that you can’t talk online the same way you talk in print. So our creative team tailors your look and your message in a way that’s appropriate and effective for each environment. Furthermore, we understand the importance of maintaining your brand image consistently across all channels. So we make sure that not just your colors and logo, but also your personality and style shine through as brightly in your interactive communications as they do in print.

Last but not least, CCG won’t just set you up online and leave you hanging. We’ll follow through with analysis of click-through rates and other e-metrics to see where your interactive marketing efforts are working and where they’re not. Then we’ll work with you to fix what’s broken, make the good stuff even better and keep strengthening the customer bonds that push your company’s growth.

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Case Studies >|
Articles >|
Press Releases

Case Studies

Countrywide Financial: E-News Gets the Clicks, Keeps the Customers
Express: Keeping Up with the Gen Xers
Universal Studios Florida: Universal Goes Universal





Articles

Relationship Marketing In Cyberspace: Part 1
Relationship Marketing In Cyberspace: Part 2
Those Who Integrate Dominate





Press Releases

July 16, 2002
Opportunity Knocks with Countrywide Home Loans’ FrontDoor
As featured in Advertising & Marketing Review, American Banker.com, CBS MarketWatch, Lycos Finance and Yahoo! Finance.

November 14, 2001
Customer Communications Group Unveils www.customer.com:
A CRM Site to Aid Companies in Trying Times.
As featured in Advertising & Marketing Review, Financial Services Marketing and Yahoo! Finance.