CCG Media
ABOUT CCG CRM PULSE STRATEGY CREATIVE RESULTS INDUSTRIES


Let us introduce you to your customers.

Gain immediate access to customer and transactional purchase data to more effectively manage customer relationships and develop data-driven communications programs.

Database Management Services
CCG Insight Marketing Software
Strategic Consulting
Analyze existing data to better understand past and future customer purchase behaviors and trends. Increase overall customer knowledge by appending relevant external characteristics to a customer database using third-party data sources.

Data Analysis
Analytic Products
Customer Research
CCG’s full suite of innovative Data Solutions, including CCG CustomerCenter and customer analytic services, is designed to help you achieve greater customer understanding and execute customer-centric marketing activities. We can design, implement and host a customized marketing database and provide in-depth analytical services that create a platform for proactive customer development and communication strategies. With CCG’s Data Solutions, you’ll:
  • Drill deep into your database to identify the most profitable customers, uncover purchase preferences and behaviors and establish cross-sell and upsell opportunities.
  • Build upon an existing database to provide further information for developing customer intimacy.
  • Define the right mix of customer recognition, rewards, benefits and communications to deliver value and create customer advocacy.
  • Define optimal customer contact channels and contact frequency to stimulate profitable behavior.
  • Measure and leverage loyalty program results to improve ongoing program performance.
  • Target communications to build destination traffic and increase frequency of visits and average purchase amount.
  • Increase marketing return on investment with a shift in focus from products to customers.
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