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Strategic CRM Consulting CCG’s senior strategic consultants have one aim: To exceed your expectations while staying strictly within your financial and time constraints. With 40 combined years of experience and a non-stop drive to continue learning and improving, they love nothing better than finding progressive solutions, based on tried-and-true strategies, that address your company’s particular challenges, opportunities and desires. So you walk away with actionable, custom-designed plans that are ready to start working for you today.
Case Studies BPAA: Who Wants to Go Bowling? Charming Shoppes: Show, Don’t Tell Einstein Bros Bagels: Customer Research Goes Great with Bagels Express: Keeping Up with the Gen Xers Hibernia National Bank: Looking Out for the Little Guy Mellon: Conservative Bank, Soft Side Pier 1 Imports: Revitalization Regional Dept. Store: 125-year-old Gets a Makeover Universal Studios Florida: Universal Goes Universal   Articles Adventures in CRM Back in the Driver’s Seat Build Attraction Never Stay Static Results THIS Year Stepping up to Customer Centric Trim Your CRM Budget, Get Better Results Pull Together Press Releases November 6, 2003 Super Fresh Selects Customer Communications Group for Development of Customer Loyalty Program As featured in CBS Market Watch, DM News and Yahoo! Finance. January 29, 2002 Customer Communications Group to Help Proflowers Nurture and Grow Customer Base by Analyzing Customer Data. As featured in Yahoo! Finance and Advertising & Marketing Review. May 9, 2001 CCG Signs Hastings Entertainment. As featured on DM News.com, Yahoo!Finance, Individual.com, iMarketing.com. October 31, 2000 CCG Deepens Retail Portfolio: CRM Initiative for The Bon-Ton Demonstrates Store’s Customer Commitment. As featured in DM News magazine, DM News.com, B2B magazine, The Denver Post, localbusiness.com. |
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