A customer relationship marketing (CRM) agency focused on loyalty and retention.

It’s our mission to help our clients improve the bottom line by improving customer relationships and strengthening customer loyalty.

As a pioneer in the field of customer relationship marketing, CCG has decades of unparalleled experience in the B2B, B2C, retail and financial services industries. As a full-service agency, we offer integrated, end-to-end expertise, including strategic consulting, database marketing services, CRM program development, direct marketing strategies, customer research, data analysis, content development, creative execution, production and interactive services, and ROI measurement — all focused on developing strong, lasting relationships with your best customers.

We serve domestic and international clientele from our corporate headquarters in Denver, Colorado.

CCG IN THE NEWS

2015

2014

12/17/14 CMO: "The $50,000 Budget Surplus Question"

12/15/14 PRWeb: "CCG Look at Bank Loyalty: 5 Ways to Engage Customers with Marketing Content"

12/8/14 Business Wire: "CCG Look at Loyalty: 5 Ways Banks Can Engage Customers with Marketing Content"

11/17/14 Business Wire: "CCG Look at Loyalty: Spend Smart on 2015 Retail Loyalty Marketing"

11/3/14 Retail Online Integration: "Go Beyond Points for Retail Customer Loyalty"

10/22/14 Retailing Today: "Build a Better Loyalty Program in the Digital Age"

9/26/14 Chain Store Age: "Loyalty on the Go"

9/17/14 Chief Marketer: "4 Way to Reach Passive and Turned Off Customers"

8/6/14 Chain Store Age: "Integrating Loyalty Promos Without Rocking the Margin Boat"

7/21/14 Business Wire: "CCG Loyalty Marketing Guide: Have You Scored Your Customers Today?"

7/15/14 Direct Marketing News: "If Only Engendering Loyalty Was as Easy as Clicking Your Heels"

6/12/14 Bank Systems & Tech: "Bank Loyalty Marketing: 4 Steps for Effective Cross-Selling"

5/27/14 PR Web: "CCG Look at Loyalty: Three Ways Content Marketing Can Earn Loyalty"

5/19/14 Business Wire: "CCG Look at Loyalty: Three Ways Content Marketing Can Earn Loyalty"

5/6/14 Multichannel Merchant: "4 Steps to Tame the Data Management Beast"

4/28/14 PR Web: "CCG Content Marketing Guide: How to Earn Customer Loyalty and ROI with Content"

4/25/14 Retail Online Integration: "Is it Loyalty or CRM?"

4/21/14 Business Wire: "CCG Content Marketing Guide: How to Earn Earn Customer Loyalty and ROI with Content"

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