A customer relationship marketing (CRM) agency focused on loyalty and retention.
It’s our mission to help our clients improve the bottom line by improving customer relationships and strengthening customer loyalty.
As a pioneer in the field of customer relationship marketing, CCG has decades of unparalleled experience in the B2B, B2C, retail and financial services industries. As a full-service agency, we offer integrated, end-to-end expertise, including strategic consulting, database marketing services, CRM program development, direct marketing strategies, customer research, data analysis, content development, creative execution, production and interactive services, and ROI measurement — all focused on developing strong, lasting relationships with your best customers.
We serve domestic and international clientele from our corporate headquarters in Denver, Colorado.
3/16/15 Target Marketing: "Moving Customers Up the Ladder"
1/16/15 Loyalty360: "CCG: Learning and Analysis Maximizes Customer Loyalty"
1/20/15 Chief Marketer: "Mind Your Metrics: Measuring Content Marketing Success"
1/15/15 Loyalty360: "CCG: Learning and Analysis Maximizes Customer Loyalty"
12/17/14 CMO: "The $50,000 Budget Surplus Question"
12/8/14 Business Wire: "CCG Look at Loyalty: 5 Ways Banks Can Engage Customers with Marketing Content"
11/17/14 Business Wire: "CCG Look at Loyalty: Spend Smart on 2015 Retail Loyalty Marketing"
11/3/14 Retail Online Integration: "Go Beyond Points for Retail Customer Loyalty"
10/22/14 Retailing Today: "Build a Better Loyalty Program in the Digital Age"
9/26/14 Chain Store Age: "Loyalty on the Go"
9/17/14 Chief Marketer: "4 Way to Reach Passive and Turned Off Customers"
8/6/14 Chain Store Age: "Integrating Loyalty Promos Without Rocking the Margin Boat"
7/21/14 Business Wire: "CCG Loyalty Marketing Guide: Have You Scored Your Customers Today?"
7/15/14 Direct Marketing News: "If Only Engendering Loyalty Was as Easy as Clicking Your Heels"
6/12/14 Bank Systems & Tech: "Bank Loyalty Marketing: 4 Steps for Effective Cross-Selling"
5/27/14 PR Web: "CCG Look at Loyalty: Three Ways Content Marketing Can Earn Loyalty"
5/19/14 Business Wire: "CCG Look at Loyalty: Three Ways Content Marketing Can Earn Loyalty"
5/6/14 Multichannel Merchant: "4 Steps to Tame the Data Management Beast"
4/25/14 Retail Online Integration: "Is it Loyalty or CRM?"
4/21/14 Business Wire: "CCG Content Marketing Guide: How to Earn Earn Customer Loyalty and ROI with Content"